No one likes it when their computer or network is not working. And the last thing anyone wants is to have to deal with a “customer support” rep that can’t seem to fix the issue reliably.
TenacIT Nerds not only have years of experience with computer systems of all types, but we have a Rapid Expedition process where our triage Nerds give it the good college try and then begin collaboration with a Senior Nerd to resolve the problem. We’re in the IT business, not the business of wasting your time.
TenacIT understands the stresses that can come with technology, and that’s why our team offers Help Desk Services to assist with general issues and elevate help desk support to a new level. Whether you are needing a fully-staffed On-Site team to support all your IT needs or the occasional staff augmentation for intermittent projects, we have the knowledge and expertise to propel your technology into the future. With 24-hour support backed by expert guidance and after-hours critical support, our professional team is available to respond to your issues whenever they arise. Moreover, our Urgent Incident Response Services bring you the support you need when incidents occur to keep you on track and connected. Our Proactive Maintenance & Help Desk Support Services include:
One of our Nerds will be contacting you soon.
Think through these questions before your call to help us recommend the right solution.