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  • 12 ‘best practices’ IT should avoid at all costs 2023-09-28
    What makes IT organizations fail? Often, it’s the adoption of what’s described as “industry best practices” by people who ought to know better but don’t, probably because they’ve never had to do the job. From establishing internal customers to instituting charge-backs to insisting on ROI, a lot of this advice looks plausible when viewed from […]
  • Qualcomm’s Cisco Sanchez on structuring IT for business growth 2023-09-28
    As senior vice president and CIO at Qualcomm, Cisco Sanchez leads a global IT organization laser focused on setting the company up to achieve scale and speed in a world of complexity. Sanchez’s organization was honored with a CIO 100 Award at this year’s CIO100 Symposium Awards and Event, recognizing the innovative work his team […]
  • Gen AI success starts with an effective pilot strategy 2023-09-27
    Generative artificial intelligence is all the rage, but how can enterprises actually harness the technology’s promise and implement it for value? What benefits can be expected and what challenges might arise? Gen AI is a relatively new tool for organizations and individual users. And while many CIOs might have a fairly solid understanding of the […]
  • A fluency in business and tech yields success at NATO 2023-09-27
    With the intricacies of the CIO role multiplying, there’s increased talk about having deft knowledge and understanding of both the business and technology in order to contemplate and process next moves as a leader. In Manfred Boudreaux-Dehmer’s case as the first CIO of NATO, he has a unique perspective of soon to be 32 nations […]
  • Oracle bolsters distributed cloud, AI strategy with new Mexico cloud region 2023-09-26
    Oracle has partnered with telecommunications service provider Telmex-Triara to open a second region in Mexico in an effort to keep expanding its data center footprint as it eyes more revenue from AI and generative AI-based workloads. Earlier this month, the company said it expects cloud revenue to grow 29% to 31% in the second quarter […]
  • Zero Trust: Understanding the US government’s requirements for enhanced cybersecurity 2023-09-26
    The concept of Zero Trust has gained significant traction in recent years, as organizations look to enhance their cybersecurity defenses and safeguard their digital assets. The US government has been at the forefront of promoting this approach, with a series of guidelines and requirements that companies must adhere to. In this blog, I will explore some of […]
  • SAP prepares to add Joule generative AI copilot across its apps 2023-09-26
    By year-end, users of a couple of SAP applications should have the option to ask generative AI copilot, Joule, to help with their work — and the company plans to roll the feature out across all its applications one by one in the years to come. Clicking on a dedicated button in compatible SAP applications […]
  • Mitigating mayhem in a complex hybrid IT world 2023-09-26
    We’ve all seen the insurance commercials: Mayhem is everywhere. When it strikes in the consumer world of insurance, you want the right people on your side and the right plan to navigate a way forward. The same can be said about IT. When a system begins to break down, the most important thing is ending […]
  • How AI can deliver eye-opening insights for IT 2023-09-26
    No matter what your newsfeed may be, it’s likely peppered with articles about the wonders of artificial intelligence. And rightly so. But even as we remember 2023 as the year when generative AI went ballistic, AI and its ML (machine learning) sidekick have been quietly evolving over several years to yield eye-opening insights and problem-solving […]
  • 5 steps we can take to address the cyber skills shortage 2023-09-26
    Depending upon which research report you read, we have a shortage of somewhere around 3.4 million or 3.5 million individuals worldwide2. But we are not the only industry with a talent gap. The medical industry, for example, is facing a shortage of more than 10 million physicians worldwide3. The skills shortage creates challenges, of course. […]
  • Swiss energy services company uses machine learning to see the future 2023-09-26
    If you want to look into the future, sometimes you have to be able to predict it. Swiss energy services company IWB has a vision of a world with a fully renewable, climate-friendly energy supply.  Not long ago, though, that goal seemed difficult to conceptualize. For many years, IWB’s distribution grid supplied customers with electricity exclusively […]
  • 6 IT rules worth breaking — and how to get away with it 2023-09-26
    There comes a time in every IT leader’s life when a key decision must be made: whether to follow an established rule or, as a matter of necessity, break precedent and embark on an alternate course. Management rules typically exist to enable faultless decision-making, set a foundation for consistent operation, and provide protection from risk, […]
  • 8 questions CIOs should ask to prime their business for gen AI 2023-09-26
    Companies are now recognizing the work ahead of them to get their data, people, and processes ready to capitalize on gen AI’s potential. In fact, insights from a recent Accenture survey found that nearly all (99%) executives said they plan to amplify their investments in the technology. So leaders will need to radically re-think how work gets […]
  • Rediscovering the value of information 2023-09-26
    In his dissertation at Stanford in 1976, smartphone pioneer and founder and CEO of General Magic Marc Porat correctly prophesied that the future would be defined by “information machines, information workers, and information companies.” Today, there is general consensus that we live in an “Information Society” and work in an “Information Economy.” What is surprising […]
  • How to ignite innovation and empower more sustainable solutions 2023-09-25
    Some moments in life are indelibly etched in our memory. I will never forget one evening several years ago. In fact, I can point to the chair where I sat when it happened. My wife, three children, and I were eating dinner together. Suddenly, an idea sparked in my brain. I grabbed a pencil and […]
  • 10 digital transformation questions every CIO must answer 2023-09-25
    Digital transformation has become an essential part of business success. Yet, organizations still struggle with getting it right. According to TEKsystems’ 2023 State of Digital Transformation, 41% of organizations’ digital transformation (DX) initiatives have failed to achieve their desired outcomes. Another study, the 2023 State of the Intelligent Information Management Industry, turned up similar numbers, […]
  • Rockwell Automation makes shift to ‘as-a-service’ model 2023-09-25
    In the digital era, few companies are safe from disruption — even highly innovative organizations like industrial automation giant Rockwell Automation. That’s why, in the summer of 2021, Chris Nardecchia, SVP and chief digital and information officer, set about enabling a transformation that would change Rockwell’s business before it lost ground to a new class […]
  • Mastercard preps for the post-quantum cybersecurity threat 2023-09-22
    The ecosystem of digital payments is a sitting duck. The billions of transactions we conduct online today are protected by what are called public-key encryption technologies. But as quantum computers become more powerful, they will be able to break these cryptographic algorithms. Such a cryptographically relevant quantum computer (CRQC) could deliver a devastating impact to […]
  • 9 famous analytics and AI disasters 2023-09-22
    In 2017, The Economist declared that data, rather than oil, had become the world’s most valuable resource. The refrain has been repeated ever since. Organizations across every industry have been and continue to invest heavily in data and analytics. But like oil, data and analytics have their dark side. According to CIO’s State of the […]
  • Top 15 data management platforms available today 2023-09-22
    Data management platform definition A data management platform (DMP) is a suite of tools that helps organizations to collect and manage data from a wide array of first-, second-, and third-party sources and to create reports and build customer profiles as part of targeted personalization campaigns. Deploying a DMP can be a great way for […]
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